An Enterprise Resource Planning system is software designed to help companies manage all aspects of their business operations. It includes accounting, human resources, inventory management, customer relationship management, project management, manufacturing, sales and marketing.
Software as a Service (SaaS) is a cloud-based system. Instead of downloading software on your computer, you access an application via a web browser. Fast, efficient and cheaper!
If your profits are increasing and outperforming those of your competitors, it is probably because your company is adept at what we call agility, flexibility or adaptability.
Workflow CRM automation is the transformation of an often tedious manual task into a largely automated one. Through this automation, employees can get rid of repetitive and monotonous tasks. They can focus on tasks with higher added value. And customers benefit from higher quality services.
CRM (Customer Relationship Management) is an intelligent tool for managing a company’s relationships and interactions with its customers and prospects. Most professionals consider it as a software capable of optimizing the management of contacts, sales and the customer life cycle (marketing, sales, e-commerce, UX, CX, etc.). In reality, this intelligent tool can also facilitate interactions between users from different departments, internal colleagues and suppliers.
Investing in quality tools and software is essential for organizations looking to improve employee engagement and talent retention. Quality software streamlines processes, automates repetitive tasks, and increases productivity and employee satisfaction. It also fosters innovation and creativity and allows remote work. Investing in quality software help companies attract and retain top talent.
Customer journey mapping is an effective way to understand what customers really want from your business. Learn how to set it up
Digital transformation is not just about technology; it’s about how we work together as an organization. Learn more about how it affects your company culture.
In this guide, we’ll take you through the process of digital transformation from start to finish. We’ll cover everything from strategy to implementation.
Artificial Intelligence (AI) has been around for decades but only recently have we seen its true potential. It’s time to start using it in your business.
The success of consumer applications is largely due to an effective UX.
In the corporate world, this consideration of the end-user’s comfort is not yet sufficiently systematized. And that’s a pity …
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